Frequently Asked Questions

Who can use My Care Composer?

My Care Composer is designed for owners, managers, caregivers, and other employees of healthcare businesses. While it is ideal for In-Home Care agencies, Adult Family Homes, Nursing Homes, and Assisted Living Facilities, it can also be used in a scaled-down implementation for families directly caring for loved ones.

How many users can access My Care Composer?

My Care Composer allows you to scale your usage as your business grows. The licensing model allows you to track as many employees as you need, while only paying for the number of clients and facilities you are serving.

How does My Care Composer support Care Providers?

Care Providers will stay compliant with state requirements, manage their business with ease, and easily access client and caregiver data. See the Features page for more information.

How does My Care Composer help Caregivers?

Caregivers using the My Care Composer mobile app have direct access to the information they need to provide excellent care to their clients. Features include upcoming shift information and directions, client overview and care needs, prompts and reminders for tasks, digital care notes, and a collaborative messaging system that ensures that they remain connected to their care team and the office.

Does your software run on a network or through the Internet?

My Care Composer is cloud-based so any device with internet access can use this software (Desktop, Mac, iPad, Android, iPhone).

Is My Care Composer available for mobile phones and tablets?

My Care Composer has a web app that can be accessed by computer or tablet. The mobile app helps caregivers efficiently access and track care data for their shifts. Office staff can remotely perform many business functions without needing to be at a desk.

Is My Care Composer accessible on iOS and Android?

Yes – there is a mobile app for iOS and Android.

Is My Care Composer HIPAA, Medicare & Medicaid Compliant?

Yes, the software is HIPAA, Medicare & Medicaid Compliant.

How does My Care Composer support Electronic Visit Verification (EVV)?

The My Care Composer mobile app allows caregivers to clock in and out of shifts. Using the mobile phone’s GPS features, care providers can validate appointments using GPS location and ensure that caregivers are at the scheduled client location.

Does My Care Composer collaborate with Pharmacies for refill requests and medication changes?

Yes, My Care Composer supports pharmacy integration with a growing set of pharmacy providers. Contact us to find out if your pharmacy is among those supported.

I’m ready to go! How long will it take to get started with My Care Composer?

Wonderful! We are excited to help you begin to experience the benefits of increased efficiency. Contact us for a consultation. Because every business is different, the time to start can vary. The consultation will help us ensure that your business roles and role capabilities are matched in the software experience. We will help you import your employee and client data such that you can start using the software as quickly as possible.

How much does My Care Composer cost?

Because My Care Composer is modular, you only purchase and use the modules that apply to your business. Schedule a Demo and then receive a custom quote based on your needs.

Does My Care Composer provide training and customer support?

Yes. Stay tuned for more information about our community resources and training videos.